At SamandBanatfood.ae, your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from our website, in full compliance with applicable UAE data protection regulations and international best practices.
1. Information We Collect
a. Personal Information:
We collect personal details that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Subscribe to newsletters
- Contact our support team
This may include:
- Full name of the authorized person
- Full company name as per Trade License
- Email address
- Mobile number
- Billing and shipping address
- Payment details (processed securely and not stored)
b. Automatically Collected Information:
When you interact with our website, we automatically collect certain information using cookies and similar tracking technologies. This includes:
- IP address
- Browser type
- Device type
- Geographic location (approximate)
- Pages visited and time spent
2. Use of Your Information
We use your data to:
- Process and deliver your orders
- Personalize your experience on our platform
- Improve our website’s functionality and content
- Communicate with you regarding order updates, offers, or customer service
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. Your information may be shared only with:
- Third-party service providers involved in payment processing, logistics, marketing, or analytics
- Government or legal authorities when required by law
All partners are contractually obligated to protect your data in accordance with UAE data protection laws.
4. Data Security
We use industry-standard security protocols, such as HTTPS, encrypted storage, and firewall protections to safeguard your data. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Subject to UAE law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion, under certain circumstances
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@samandbanatfood.ae
7. Cookies Policy
Cookies help us improve your experience. You can manage cookies via your browser settings. Disabling cookies may affect site functionality.
8. Updates to Privacy Policy
We may update this policy from time to time. Updates will be posted here with the revised date.
