Terms and conditions

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Welcome to the website of Sam and Banat Food Trading FZ LLC (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website, services, and associated platforms.

1. Who We Are and How to Contact Us?

This website is operated by Sam and Banat Food Trading FZ LLC, a company incorporated under the laws of the United Arab Emirates and operating from: FDCW1177 Compass Building, Al Shohada Road, AL Hamra Ind Zone-FZ, Ras Al Khaimah, UAE If you have any questions about these terms or wish to contact us, please use the “Contact Us” form on our website or email us at Info@samandbanatfood.ae.

2. By Using Our Site, You Accept These Terms

By accessing or using our website (the “Site”), you confirm that you accept these Terms and Conditions (“Terms”) and agree to comply with them. If you do not agree to these Terms, you must not use our Site. We recommend that you print or save a copy of these Terms for future reference.

3. Other Terms That May Apply

These Terms incorporate our:
  • Privacy Policy, which outlines how we handle your personal data.
  • Supply Terms, if you engage in commercial transactions or receive additional services from us.

4. Changes to These Terms

We may update these Terms from time to time. Please review them regularly to ensure you understand the current terms.

5. Changes to Our Site

We may change, suspend, or discontinue any part of our Site, including features and services, without notice.

6. Suspension or Withdrawal

We do not guarantee the availability of our Site. We may suspend or withdraw it for operational, maintenance, or security reasons without prior notice. You are responsible for ensuring that anyone accessing the Site through your internet connection complies with these Terms.

7. Account Security

To access certain features, you may need to create an account. You must treat your login credentials as confidential and not share them with anyone. We may suspend or terminate your account if you fail to comply with these Terms or if we suspect unauthorized access or use. Notify us immediately if you suspect any unauthorized use of your credentials.

8. Intellectual Property

All content on this Site is owned or licensed by Sam and Banat Food Trading FZ LLC. You may download or print limited content for personal, non-commercial use only, provided you do not modify it or remove copyright notices. You must not reproduce or redistribute any part of the Site without our written permission.

9. Reliance on Information

The content on our Site is for general information only and not professional advice. You should obtain professional or specialist advice before acting on any content.

We make reasonable efforts to ensure accuracy but do not guarantee that content is complete or up to date.

10. Third-Party Links

Our Site may contain links to third-party websites. These are provided for convenience only if any and do not imply endorsement. We are not responsible for the content or accuracy of external sites.

11. User Content

By uploading content to our Site:

  • You grant us a non-exclusive, royalty-free license to use, store, reproduce, and distribute it.
  • You confirm that your content does not violate any third-party rights or any applicable laws.
  • You remain responsible for backing up your data.
  • We may remove content at our discretion and disclose your identity to relevant authorities if your content violates any laws or rights.

Prohibited content includes anything unlawful, discriminatory, defamatory, threatening, harassing, obscene, or offensive in any way.

12. Limitation of Liability

  • We are not liable for any loss of profit, revenue, business opportunity, goodwill, data, or indirect damages.
  • If you are a business user, our liability is limited to the total amount paid by you for the relevant transaction on our Site.

13. Authorisations

By using our Site, you authorize us to:

  • Collect and process data related to your activity on the Site.
  • Analyse data for service improvement and development.
  • Use your company name and logo for promotional purposes (with prior notice).

14. Your Obligations

You represent and warrant that:

  • You are authorized to use the Site on behalf of your business.
  • All information provided is accurate and up to date.
  • You comply with all applicable laws and regulations.
  • You will not misuse the Site or submit unlawful or misleading content.
  • You are not subject to any trade restrictions or sanctions.

If you breach these Terms, we may suspend or terminate your account without notice.

15. B2B Platform

Our Site is intended solely for business-to-business (B2B) transactions. By using our Site, you confirm that you are not acting as a retail consumer, and waive any consumer protections that may otherwise apply under applicable law.

16. Purchases on Our Site

When you buy products on our Site:

  • You enter into a contract with us.
  • You are bound to complete your purchase once an order is placed.

Payments are processed by authorized third-party payment providers. You authorize us to share your payment details with such providers. We do not store your card information.

17. Viruses and Misuse

We do not guarantee that our Site is secure or free from bugs or viruses.

You must not misuse our Site by introducing malicious software, attempting unauthorized access, or attacking the Site.

Breaching this clause may constitute a criminal offense, and we will report any such breach to relevant law enforcement authorities.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

19. Contact Us

For queries or concerns, please email us at Info@samandbanatfood.ae or use our Contact Us page.

Sam and Banat Food Trading FZ LLC
All rights reserved.

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